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Privacy Policy

Last updated: 28 April 2026

At Oryx Group, your privacy matters. This policy explains what information we collect when you use our event-management platform, how we use it, and the choices you have.

1. Information we collect

We collect information you provide directly such as your name, email address, phone number, billing details, and the events you attend. We also collect device information, usage analytics, and cookies that help us improve your booking experience.

2. How we use your information

Your information is used to deliver tickets, process payments, share event updates, prevent fraud, and personalise our services. We do not sell your personal data to third parties under any circumstances.

3. Sharing with event organisers

When you purchase a ticket, we share the necessary attendee details (full name, email, ticket type, quantity) with the event organiser so they can fulfil your booking and contact you about the event.

4. Payments

Card and bank details are processed by our PCI-DSS compliant payment partners. Oryx Group does not store full card numbers on our servers.

5. Cookies

We use essential cookies to keep you signed in and remember your preferences, and analytics cookies to understand how the platform is used. You can control cookies through your browser settings at any time.

6. Your rights

You may access, correct, export, or request the deletion of your personal data at any time by contacting info@oryxgp.com. We will respond within 30 days of your request.

7. Contact

Questions about this policy can be sent to info@oryxgp.com or to our Global HQ in Doha, Qatar.